Eworks provides top quality ServiceNow training in Bangalore. We have the secret sauce to help you ace ServiceNow exams in Bangalore! Get certified with our comprehensive training program that covers all aspects of ServiceNow Fundamentals, Configuration, System Administration, Customization and Automation. With our experienced trainers who have real-world experience, you can be sure you’re getting the best learning available.
Eworks provides instructor-led ServiceNow training in Bangalore, India and provide hands-on experience to implement ITSM, ITOM, ITBM, HRBP, CSM, SecOps, GRC using ServiceNow platform in the organization. This training covers the underlying architecture, technical components, implementation planning considerations and implementation tasks essential for implementing ITSM. Along with implementation tasks and details, this course provides a detailed overview of mandatory dependencies, enabling candidates to understand the entire scope of an implementation project.
Learn ServiceNow platform in Bangalore
Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, candidates gain an understanding of the scope of a ServiceNow ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring business services through Service Mapping and store alerts/events inside Event Management, provide automation and DevOps using Orchestration
ServiceNow Training in Bangalore Objective
- Explain underlying architecture, technical components, implementation planning considerations and essential tasks for implementing ITSM
- Detail explanation of mandatory dependencies and entire scope of a ITSM implementation project.
- Detail explanation of key features and benefits
- Practical implementation and understanding of core ServiceNow applications and modules.
- High-level setup steps for the mandatory dependencies.
- Understanding of high-level process involved in implementing ITSM
- Describe how the out-of-box Self-Service Application pages display.
- Describe options for configuring Self-Service Application Initial Landing Pages.
- Explain how to verify the initial implementation.
- Describe which major ITIL/ITSM features are supported by ServiceNow.
- Create a basic request, move to change and problem, and create a knowledge-base entry.
- Explain the source of ticket types.
- Server and client side scripting and debugging of SNOW Platform
- Form and list layout customization
- Integration of third party application
- Incident, problem, change, configuration, asset, SLM, service catalog, self service, service desk, User Administration configuration, population, implementation and customization
- Process implementation using workflow, configure notification and event creation
- Configuring and population of knowledge base
- CI relationship designing using BSM Map
- Code migration from instance to instance using Update Sets
- Instance cloning
- Report creation, join multiple tables to generate combine report
- Important system properties explanation
- Change risk calculation
- Understanding CMDB and Discovery
- Incident Manager, Change Manager, Problem Manager, Configuration Manager, Functional Owner, ServiceNow Administrator, developer, support person, service desk agent, service desk manager, ServiceNow Platform’s power users, Architect, Project Manager
- Anyone who wants to learn ITIL/ITSM implementation
We are excited to announce that Eworks is now offering ServiceNow training in Bangalore. We provide comprehensive and interactive training experiences, designed to help you gain the skills and knowledge to succeed in the workplace. We are pleased to add that we started training on the Servicenow platform in Bangalore, Chennai & Hyderabad since 2009. We are one of the leading training and consulting provider in the region. We have trained more than 1200+ professionals across various industries like Telecom, Banking, Financial Services, Insurance(BFSI), Retail, Retail distribution & E-commerce, IT and Government.
- UB City center, Bangalore
- Millennia centre, Bangalore
- Raheja Towers center, Bangalore
Schedule/Purchase Training Formats Instruction Language
|Contact Us or Call +919713589000||Instructor-Led Training||English|
|Contact Us or Call +919713589000||Live Virtual Class||English|
Eworks Provides ServiceNow Platform Training in Bangalore under following Topics:
- ServiceNow System Administration Training
- ServiceNow Integration Training
- ServiceNow Discovery Training
- ServiceNow Service Mapping Training
- ServiceNow Orchestration Training
- ServiceNow Scripting Training
- ServiceNow Domain Separation Training
- ServiceNow Performance Analytics Training
- ServiceNow Event Management Training
- ServiceNow LDAP and SSO Integration Training