ServiceNow System Administration Training

Eworks provides ServiceNow instructor led/hands-on and online system administration training, ServiceNow System Aadministrator is responsible to handle and manage ServiceNow instance for the organization. ServiceNow administrator is responsible for number of tasks like user, group, role, application, modules, company, department, location creation, security and access control, email and application templates designing, data importing and exporting, report generation, job scheduling and many more.

Eworks has team of certified ITIL & ServiceNow administrators, who have extensive experience of ServiceNow Administration and ITIL process knowledge.

Following are the agenda of ServiceNow System Administration Training:

  • ServiceNow support and maintenance
  • User, groups, roles, company, location, department, delegates creation, deletion and modification
  • Role allotment to the users and groups
  • Implementation of ServiceNow security and access control using ACL
  • Email and application templates creation, deletion and modification
  • Data importing and exporting
  • Report designing as per organization needs
  • Delegates management
  • Job scheduling
  • Home page administration
  • Data backup, restoration and archiving
  • ServiceNow instance cloning
  • Survey designing
  • Knowledge articles importing and knowledge base setup
  • Service catalog, categories management
  • Plugin maintenance, activate ServiceNow plugin as per organization need
  • Code Migration using Update Set
  • ITIL/ITSM Process IM, CM, PM, SLM, CMDB, Asset implementation using ServiceNow
  • Workflow Implementation
  • ServiceNow User Interface
  • ServiceNow User Administration
  • ServiceNow Data Management and Reporting
  • ServiceNow Automation Platform
  • ServiceNow Core Application Administration
  • ServiceNow Ongoing Maintenanace

We also provide custom ServiceNow System Administration Training as per business requirements and needs. Our Case Studies help participants to get the ServiceNow System Administration Certification

Course Details:

Schedule/Purchase Training Formats Instruction Language
Contact Us or Call +919713589000 Instructor-Led Training English
Contact Us or Call +919713589000 Live Virtual Class English

Eworks Provides ServiceNow Training under following Topics:

Fred Luddy, ServiceNow, Keynote Interview at The Montgomery Summit 2015

Fred Luddy, Founder & CPO, ServiceNow, speaks with Cristina Alesci, CNN