BigData Managed Service

Hadoop is not just another database platform, multiple independent Apache projects runs under the Hadoop umbrella in various stages of maturity. There is much experience needed to ensure these components work in better way for the best user experience and for best throughput.

The installation of Hadoop isn’t the end; it’s just the beginning. That’s why the correct ongoing maintenance and management can be a huge difference when it comes to the performance of heterogeneous big data environments and Hadoop platforms.

Eworks offers robust and comprehensive managed services to support Big Data platforms and applications. Our experienced, trained and certified Big Data experts use advanced tools and well defined, field-tested processes based on ITIL standards to deliver continuous improvements for Hadoop platforms and Big Data environments.

Our specific services include:

  • Platform Support: administration, monitoring, and support – including configuration and management of Big Data platform services (Hadoop, HBase, YARN, Pig, Hive, Spark, etc.); monitoring service levels, resource availability; scheduled administration and maintenance jobs; proactive planning for resource and capacity management; minor software upgrades and patch installs (does not include Hadoop distribution support); and performance reporting
  • Application Support: ongoing application support and enhancements; service log exception monitoring and management; log archiving, data quality reporting; execution of runbook tasks for production jobs, applications and user queries
  • Staff Augmentation: experts to complement administration and development teams, with specialty resources available at the ready with skills in technologies such as Hadoop, HBase, YARN, Pig, Hive, and Spark